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| Important - Recurring e-Mandate / Standing Instructions on your Debit / Credit Card |
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| Dear Customer, |
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Thank you for banking with HDFC Bank.
The Reserve Bank of India (RBI) has put new safety and security measures to safeguard consumers w.e.f. 1st Oct'2021. It applies to all recurring domestic and international/cross border transactions via cards. |
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| Here are critical points for you to know: |
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| 1 | Applicable on Recurring / Standing Instructions transactions from merchants who comply with the new RBI guidelines, | | |
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| a. | On a transaction of value up to Rs. 5000, the Bank will process it without the need of OTP for validation | | | b. | On a transaction of value above Rs. 5000, it will require OTP validation via pre debit (before the payment) notification | | |
| 2 | Here's how you can easily modify/delete your E-mandate / Standing Instruction. | | |
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| • | Step 1: www.hdfcbank.com | | | • | Step 2: Login button | | | • | Step 3: Merchant Standing Instruction. | | |
| 3 | While HDFC Bank is ready with system developments, merchants are also integrating to extend recurring facility set on merchant website/app. | | | 4 | You can view the list of merchants who are providing Recurring Payment facilities here | | | 5 | Now, Apple users can set an Autopay on Apple directly by recharging their Apple ID (Wallet) - | | |
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| Click here |
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| Please note: Effective 1st Oct '21, the Bank will have to decline all such recurring transactions on cards initiated by merchants non-compliant with the new RBI guidelines. Additionally, you can use our Net Banking portal to register your Electricity / Water / Gas / LPG / Landline telephone / Postpaid mobile / DTH / Broadband / Insurance billers for recurring payments via our BillPay / SmartPay service. |
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What's more?
If you set auto-pay (Standing Instructions) on Debit & Credit Cards via BillPay, you can get 5% CashBack max up to Rs 1800/- over the next 12 months and Gift Vouchers up to Rs. 800/- worth Gift Vouchers. T&C apply. |
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| Watch Video |
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We are assuring you the best of our services continuously.
Warm Regards,
HDFC Bank |
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