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| Important - About recurring auto payments from your Credit/Debit Card |
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| Dear Customer, |
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| To safeguard consumers, the Reserve Bank of India (RBI) has put in place new safety and security measures for card payments. |
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| Please note: Effective 1st Oct 2021, the Bank will NOT approve any Standing Instruction (e-Mandate on cards for recurring transactions) given at Merchant Website / App, on HDFC Bank Credit card/Debit Card, unless it is as per RBI compliant process. |
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| The new conditions prescribed by RBI require a cohesive effort by all stakeholders, including Card Issuing banks, Merchant Acquiring Banks, Card Networks and Merchants. All constituents must complete the development, integration and deployment of a COMMON platform fully compliant with the RBI guidelines. |
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| A common industry-wide platform is being developed, and HDFC Bank has completed its internal development and integration. We are now working jointly with merchants to make this platform live for customers at the earliest. |
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| Until it goes live, here are a few interim solutions to make your payments: |
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Option 1:
You can make the payment on Merchant Website/App with your HDFC Bank Credit/Debit Card and authenticate the transaction via OTP. |
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Option 2:
You can use our Netbanking portal to register your Electricity / Water / Gas / LPG / Landline telephone / Postpaid mobile / DTH / Broadband / Insurance billers for auto payments via our BillPay service. |
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What's more?
If you set auto-pay (Standing Instructions) on Debit & Credit Cards via BillPay, you can get 5% CashBack max up to Rs 1800/- over the next 12 months and Gift Vouchers up to Rs. 800/- worth Gift Vouchers. T&C apply. |
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Thank you for Banking with HDFC Bank.
We regret the inconvenience caused, if any. |
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Warm Regards
HDFC Bank |
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