|                           |  |                |  |                |                                       |                                                   |  |                                                                                                                                                                                                                                                                      |  |    								| Dear Customer, |                                  |  |    								| We write this to tell you that there are scamsters out there who are ready to steal your money at every opportunity. This time, they are disguised  like us, sound like us – but are not us. Reliable inputs have been received on a new Modus Operandi  of social engineering frauds using mobile  numbers resembling the Bank's. |                                  |  |                            |  |                            | This is how it goes: |                            |                                                               |  |                                  |  |                                                                           |  | Scamsters call from a toll-free number similar to the Bank's (e.g. 1800 123 1234 will appear as 800 123 1234)
 |                                      |  |  |  |                                  |  |                                  |  |                                                                           |  | The number will be registered on call detection apps like True Caller |                                      |  |  |  |                                  |  |                                  |  |                                                                           |  | Unsuspecting customers dial this number unknowingly |                                      |  |  |  |                                  |  |                                  |  |                                                                            |  | Scamsters will then lure them to share bank details and take     away their money |  |  |                                  |  |  |                            | Tips for being aware and alert: |                            |                                                               |  |                                  |  |                                                                           |  | Double-check every number you call by verifying it with official website |                                      |  |  |  |                                  |  |                                  |  |                                                                           |  | Don't  trust caller identification apps |                                      |  |  |  |                                  |  |                                  |  |                                                                           |  | Never divulge sensitive banking details with anyone over Call , SMS ,    Email or Social Media |                                      |  |  |  |                                  |  |                                  |  |                                                                           |  | Bank representatives will never ask you for your OTP, UPI PIN, Card      No. CVV No.  and the like |                                      |  |  |  |                                  |  |                                  |  |                                                                            |  | Stay updated with Secure Banking alerts issued by your Bank    or other financial companies |  |  |                                  |  |  |                            |  |    								| To report any suspected Phishing site/ e-mail, send us an email on  report.phishingsite@hdfcbank.com When it comes to fraudulent calls,  all you need to do is #MoohBandhRakho.
 |                                  |  |    								                                | Warm Regards, HDFC Bank
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 |                   | *Based on Retail Loan book size (excluding mortgages). Source: Annual Reports FY 19-20 and No.1 on market capitalisation based on BSE data as on 31st Dec, 2020 |        | Soni_april2020 |  |